Return Policy

Start my Return:

Items may be returned within 15 days of delivery date.

  1. Must have clothing tags attached, be unaltered, unwashed, and unworn as well as free of body odor and perfume.
  2. If you would like a refund to original payment, we charge a fee of $6.50 for your return label. If you prefer a return for store credit, no fee will be charged. 
  3. Once a return label is sent, you will have 2 weeks to return your item. If the label is not used within 2 weeks, the label will be voided and the item will be considered final sale. 
  4. Any FINAL SALE items are not eligible for return or exchange. No Exceptions. Items purchased during a clear out sale are considered final sale. 
  5. We are NOT responsible and will not accept returns or give refunds for damaged items once they have been delivered and are in your care. (Please read care/wash clothing labels carefully.) 
  6. If you would like to process an even exchange, please email us and we will do all the hard work for you! We simply charge a $5.00 service fee to process and re-ship your item.  
  7.  In case of any questions reach out to us BEFORE returning your items at shopanzo.info@gmail.com

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I Am Ready To Begin My Return. How Do I Start? 

  1. Click here to begin your return. 
  2. Fill out the return form. Make sure to include your order # and reason for returning your item in the message box. Click Send. 

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DAMAGED, STOLEN, OR LOST 

Once arriving at checkout, customers have the option to purchase shipping with a tracking number. In the event that a package is damaged, stolen, or lost, the customer will be able to get in contact with the mail carrier using their tracking number to resolve the issue. If you need help getting in contact with someone , feel free to email us at shopanzo.info@gmail.com and we will try to do everything we can to assist you.

Unfortunately, if a tracking number was not chosen at checkout, there is nothing we can do on our end. 

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For any questions on our return policy please contact us at shopanzo.info@gmail.com